We're here to make you happy! If you are not satisfied with your purchase and wish to return an item, feel free to contact us within 14 days from receiving your order. Please provide your order number as well as the reason for your return. We'll take care of your request and quickly send you all the information you need to complete your return. The refund will be issued once we've received the item.

Due to hygiene reasons, products from the Playroom category can't be returned nor exchanged.

Please note that unless you've received a damaged item or the wrong item was sent to you, the shipping costs for your return will be at your expense. Returns are sent to Switzerland.